Frequently Asked Questions
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19 FAQs matched your search criteria.
- Application freezes (e.g. a spinning rainbow ball) when I connect my MIDI keyboard. (Mac)
- Application freezes (e.g., spinning rainbow ball) without a MIDI keyboard connected. (Mac)
- Application freezes when I connect a MIDI keyboard. (Mac)
- Director Script Error when setting account path on student’s machine.
- Does eMedia Music offer download-only versions (ESD)?
- How can I make sure I have the latest version of this application?
- I have upgraded to MacOS 10.15 Catalina, and my eMedia software will no longer open.
- I'm getting "Maxxed Activations" before the application even asks me for the serial number. (Mac)
- I'm getting a "Diagnostic Error" window when I launch the application. (Mac)
- I'm getting the message "[This application] is not optimized for your Mac." (Mac)
- I'm getting the message, "This application can't be opened because it is from an unidentified developer." (Mac)
- I'm getting the message, "[This application] is damaged and can't be opened. You should move it to the Trash." (Mac)
- The application doesn't remember where I left off. (Mac)
- The audio sounds choppy or distorted. (Windows)
- The Recorder gives an error -8221. (Mac)
- Trying to open a help file results in a "file not found" error. (Mac)
- Unable to Activate Application with Serial Number
- Unable to Activate Application with Serial Number (e.g., Maximum Activations Have Been Reached).
- Unable to save the path in the AccountPath.txt file in the installation folder (Mac).